It took a little ingenuity to figure out a configuration that would give the Critical Links signal a clear “line of sight” shot to our home. I worked in IT for a bank for ten years and had the skills to work with Dale with installation, which required a pole on our already high barn. It was a pleasure to meet this challenge working with someone who knows what he is doing.
We were using the only internet option in our rural area for nine years. We were paying $129 a month for 2Mbps. The company said they could increase the speed for $200/mo. At that point I spotted a Critical Links sign on a neighbor’s lawn. I called the number on the sign when I got home at 5:00. A human being answered. At 5:00.
It took a little ingenuity to figure out a configuration that would give the Critical Links signal a clear “line of sight” shot to our home. I worked in IT for a bank for ten years and had the skills to work with Dale with installation, which required a pole on our already high barn. It was a pleasure to meet this challenge working with someone who knows what he is doing.
Both my wife and I have online businesses, which was frustrating to impossible before Critical Links. We have Zoom sessions across the world. Recently, I participated in a three-day remote conference that would not have been possible before this service.
Critical Links is a partner beyond installation and billing. Recently I noticed that speeds were a little uneven between computer plugged directly into the signal received from Critical Links and the Wifi signal transmitted throughout the internal cement walls of our 5500 sq. ft. house. Dale responded by replacing the router with a different one he thought would work better with our specific circumstance. It does.
We live off the main road, in the middle of a hayfield. It’s wonderful. Having an internet that met our needs with the level of service practiced by the Critical Links team makes it perfect.
