There were no options. We had lived in the house for twenty years and were using dial-up internet. It was so so slow. I had to drive into town and borrow the internet to download files needed to do business.
We started a business for ourselves after working for a corporate company with the best internet and IT support possible. Literally, the biggest challenge we faced in our start-up was that there was no broadband internet available. We just live three miles outside of town not somewhere completely remote.There were no options. We had lived in the house for twenty years and were using dial-up internet. It was so so slow. I had to drive into town and borrow the internet to download files needed to do business. We provide services to banks all over the country and transferring files back and forth efficiently was a big, big part of being productive.We use the internet to do a lot of remote meetings in now. In hindsight, it would have been impossible to do the work we do with the travel restrictions we’ve all been operating under in 2020.Customer service is exemplary. Critical Links respects our time and our business. They are immediately responsive and send email alerts to customers if any changes are likely. Now we have our own internet IT service which is guiding us as our company grows.